I have been asked to help out on the following problem. I will be visiting the guy tomorrow. I don't know about Digicamcorders or the editing software or indeed how images are put into a PC. So I am going MT handed so to speak.
his problem he says, is that although he has several Movie editing packages[ I dont yet know which] and although he can play the movies from the c/corder to PC, he has not discovered how to get them to display in the editing softwares Screen to do the business. That is it so far as I know So what am I likely to find? His system is 2000 pro j
Check that he has enough memory, at least 512mb's, and some editors require more. Also his hard drive should have as much space as possiable. A miniute of vedio can take several GBs of space.
Most digicams use firewire to transfer data. I assume that he has this because of the ability to watch footage on his pc.
When you open up the eidtor, somewhere should be a buttom that says capture (the help files should help you find this) he might have to set some setting to enable to capture from firewire. If you connect the camera up first and switch on, this will enable the editor to pick up the camera.
If the editor crashes, or seems not to find the camera, it might be because of the first part, not enough memory and/or hard drive space.
Hope this helps, or leads you into the right direction.