Hi, do other cd/dvd work in this drive? If not this seems to be a prob with autorun starting, so, have you tried running the install from explorer (or whatever file manager you use).
-start -programs -accessories -windows explorer -now go to the drive the disk is in and find the .exe (usually install.exe, or the like) and doulbe click. The install routine should now start (remember close windows explorer).
Hope this helps.