ftp problem

  tnelis 14:57 07 Jan 2007
Locked

Help please, if you can.
I can't connect to an ftp site to update my f-secure. click here

I can surf the www ok but not ftp.

I have windows xp pack2.

Many thanks.

  Graham. 15:55 07 Jan 2007

Your link takes me to an update download site. Is that what you are trying to do?

  Dan S 16:01 07 Jan 2007

Certainly looks a little suspect to me; I'm willing to help if this is a legitimate issue, but any link to what is apparently an 'Anti-virus' update certainly sets alarm bells ringing.

  tnelis 16:04 07 Jan 2007

This is completely kosher...I asked f-secure to help me and they sent me this link, but my system refuses to connect to the ftp site...so how do I correct my computer please?

  Graham. 17:58 07 Jan 2007

Do you get a warning message, IE cannot connect message, etc. I am reluctant to click on Run or Save, do you get that option?

  tnelis 18:24 07 Jan 2007

Yes, I can click on run or save....then it struggles to connect and eventually says connection timed out.

  kindly 19:37 07 Jan 2007

that the updater on the anti virus program should update itself if you have it set up. That way no mistakes are made.

  fitshase 21:51 07 Jan 2007

Are you using a firewall?

If so, in Internet Explorer, click on Tools\Internet Options

Then, click on Advanced

Scroll down and check the box for Use Passive ftp....

That may help.

  tnelis 09:43 08 Jan 2007

Works now, many thanks to fitshase and others.

  Dan S 09:52 08 Jan 2007

Must apologise for being sceptical tnelis, but one can't be too careful these days. Glad you solved your issue.

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