Does anyone know the pop addresses for incoming and outgoing mail on Freeserve Anytime please?
I have someone who can surf the web for as long as they like but as soon as they try to read or send emails the carrier drops and have to dial back in again. But once again they drop the carrier if trying to read or send emails.
I am going to suggest they take Freeserve off and reinstall it.
We had exactly the same thing with Freeserve Anytime. We were told it happened if the lines were overloaed at the time emails were sent? After spending long time on help line and rechecking all our settings we finally 'cured' the problem by ditching Freesrve and going to AOL.
As this situation has to solved over the fone I will try them all and report back.
I especially like Jane Doe's answer. I have actually told the person who's problem this is to install a pay and go ISP and see if there is a problem there as well. How much is Freeserve Anytime? Is it comparable with AOL?