I am getting increasingly frustrated with error messages and crashing on my Athlon 2600+ running windows xp home, 120gb hd. No viruses have been found, and no recent drivers or software has been installed. i thought it might be Mcafee, but it still occurs when uninstalled. Would I be better starting from scratch by formatting the hd, or is there a good cleanup program to help detect the files that could be causing these crashes. Usually it is an unknown device driver that causes a crash, but they are all up to date and have never caused problems in the past. Any advice appreciated.
You can check the Event viewer, a service on windows that logs every application, system errors etc. To reach this, go to your control panel> administrative tools > and open event viewer look under the "System" and it should show "errors" that may explain your problems with error messages and crashing.
If ccleaner does not help and rather than mess about I would save all your important bits and reformat, it will be a quicker option. If you still get the same problems at least you can discount a knackered OS.
Have done a driver view, two drivers are listed as unknown - "dump_wmilib.sys" and "dump_atapi.sys", but I cannot delete them as the computer does not recognize them as being there. Could they be a problem?