coolteentom 16:05 24 Aug 2004


A few hours ago I chose to do a system restore on my Windows XP laptop. I have just come back now to a screen saying:

Windows could not start because the following file is missing or corrupt:
Windows root>\system32\hall.dll.
Please re-install a copy of the above file.

Is there any way I can do anything other than re-install the whole system again? Also, I have a document which I really need to keep. Is there any way of getting to this file??



  JonnyTub 16:06 24 Aug 2004
  Taff36 16:10 24 Aug 2004

A Quicker search than mine but the same result!

click here

  JonnyTub 16:12 24 Aug 2004


  cga 16:15 24 Aug 2004

Thats a great site that jonnytub pointed you at. I will just add a couple of things:-

HAL.DLL is the first file referenced after BOOT.INI decides which partition the operating system is in.

Even if you don't see a menu from Boot.ini it is always there. With only 1 option it does not display anything.

The most common cause of this is, after a restore, the relative partitions change so Boot.ini is no longer pointing to the partition holding your OS.

Almost never is HAL.DLL itself corrupt.

Best solution I have found is to use one of the methods to edit Boot.ini and, if you are not sure which partition you need, add an option for one each side of where it is pointing at present. You can then get the correct partition by trial & error. (btw: partitions start at 1 not 0)

  JonnyTub 16:18 24 Aug 2004

Would a repair sort this out i wonder?

  Lionheart ? 16:20 24 Aug 2004

From Microsoft click here

  coolteentom 17:06 24 Aug 2004

Thanks for all the suggestions!

My laptop is a Toshiba Sattelite Pro, which does not include a Windows XP CD-ROM. Instead, it includes a specialised Product Recovery CD-ROM, which is has the Microsoft and Toshiba logo on it.

When I run it, it comes up with:

1. Recover entire Hard Disk

2. Expert Recovery Mode

When I go onto 'Expert Recovery Mode',there's a menu which includes:


Disk> From image -OR- Partition> from Image -OR- Check>Image File, Disk

I am not sure what to do to get to the Command Prompt which both the Microsoft and pages talk about....

  coolteentom 17:36 24 Aug 2004

I have found that by exiting the recovery cd, once it has loaded, gets me to a command prompt.

I have tried the prompt: C:\dir hal.dll /s comes up with FILE NOT FOUND.

Does this make it easier??


  coolteentom 19:24 24 Aug 2004

Any ideas??

  Fruit Bat /\0/\ 19:59 24 Aug 2004

Boot from the xp cd follow the prompts to run the recovery consul.

Then at the c:\windows prompt type:-

Attrib -H -R -S c:\boot.ini

Del c:\boot.ini



prees enter

then reboot the PC without the CD

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