Flashing Word Documents

  Clonetrooper 19:18 28 Mar 2003
Locked

Over the last few weeks when I try and open a word document it freezes with the top and bottom tool bars flashing grey/blue. It is more common when trying to print a word document or open one attached to an e mail. I've reinstalled MS office but problem continues.

  VoG™ 19:22 28 Mar 2003

This could be due to a corrupt default document template.

Close Word.

Do a search for NORMAL.DOT - ensure that "search hidden files and folders" is enabled. Right click each one and rename to ABNORMAL.DOT (or whatever).

Start Word and it will create a new NORMAL.DOT

If this doesn't work, reverse the above (i.e. remame back to NORMAL.DOT) and post back.

  Clonetrooper 19:31 28 Mar 2003

VoG

Amazing seems to be working so far.

Thanks

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