Firewire problem

  jdw66 10:32 29 Nov 2005

I have an external drive fitted in a SUSB2-F35CAF caddy by Safecom. It is dual interfaced with firwire and usb2. I haven't got usb2 on my laptop so use the firewire interface. I am running XP home with SP2 and all updates. The drive is connected correctly but after starting a video download the video stops and the drive disappears from explorer. Switching the unit off & on brings it back. This happens exactly the same on my pc. I have asked Safecom but am getting no sensible answers; is this an XP issue?

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