I run XP Home Edition on my Gateway desktop unit. After working for well over a year, my Epson R2400 Photo Printer was no longer recognized. The printer was connected via a Firewire connection. I uninstalled and reinstalled the latest driver but it didn't help. The printer also has a USB connection which I tried and the computer found the printer with no problem. I don't have any other Firewire devices to try and see if it is the printer or the computer.
Has anyone ever heard of a Firewire port stop working like this? Thanks.
Thanks for the responses. The printer was powered up and the cable was installed. I checked in the device manager and the IEEE 1394 Bus host controller was installed. Per woodchip's suggestion I uninstalled the controller and then rebooted. Still no luck.
I was looking on the Microsoft knowledge base and found an article that discussed a problem when you have two or more Firewire devices hooked up that may have similar numbers (don't remember what type of number they said). Apparently there is a hotfix that you have to call Microsoft in order to get. For some reason they don't just make it available for download.
I'll let you know if that works.
If anyone has used this hotfix I would be curious to know if it worked.
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