Firewall doesnt like BT Desktop help

  beafoster 02:59 28 Apr 2008
Locked

Since i had a virus problem that you so generously helped me with i've followed all your steps to make sure my PC is now safer. The problem i am having is that the firewall i installed doesnt like the BT desktop help program. Everytime i connect its telling me that BT help is trying to access a part of the computer that is vulnerable. it rates the threat as very high and possibly malicious. if i click on allow the message reappears everytime i open another page. if i disallow the bt desktop fix page appears and if i dont click 'fix' as recommended (which does nothing anyway) it affects my connection. any advice?

  Rayle 14:09 28 Apr 2008

BT Desktop help is a syet not compatible with Vista.
If you have questions, they may be answered here.

click here

  tullie 16:58 28 Apr 2008

May i ask what a syet is?

  MCE2K5 19:40 28 Apr 2008

a syet = as yet

  wis 22:53 28 Apr 2008

please state the fire wall you use
is there in set up an excusions/ ignore
here you put trusted programnes ie bt

  beafoster 08:57 29 Apr 2008

sorry my email was putting my notifications in the junk folder, i didnt know you had replied

Pc tools has a fire wall and i have threat fire also, threat fire isnt detecting an issue its PC tools. i run Win XP

  beafoster 08:58 29 Apr 2008

ive clicked on allow always but it still does the same

  p;3 00:00 30 Apr 2008

try
click here

and /or click here

perhaps?

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