I've used the Firefox Update facility to go from the 1.0 I originally installed to 1.02. I must have "missed"(!) 1.03, but when I tried to update to 1.04 I was still looking at that inscrutable - and totally uninformative - Firefox Update window after more than three hours on my broadband connection! Unfortunately I was obliged to abort at that point. Trying another tack: can I download 1.03 from the Mozilla site as a "fresh start"? Do I have to uninstall my present 1.02, and if so, before or after? And does that lose my bookmarks etc? Has anyone else had similar experiences ?