Yes, I ok it every time. I suspect there's another program interfering somewhere. I've also adawared and spybotted. It's a Dell laptop that had McAfee installed on arrival but I removed that and cleaned out the registry too, because I googled and found some people had problems even when McAfee was uninstalled. I've been into the "about:config" to see that all settings are as they should be, and they are. Very confusing!