files wont open

  broggs 15:24 26 Oct 2006

A friend of mine has a pc that was working fine until 2 days ago when it stopped working.
He can get to the desktop and navigate to any file or shortcut ok.No matter what he tries he cannot open anything or even go onto the internet....the hourglass is running but the programs never opens.He has tried system restore but again this will not open.He has tried system restore in safe mode but this reverts back to not opening.
Any ideas would be greatly received.

  AndySD 15:35 26 Oct 2006

If he has an antivirus installed try it in safe mode.

  xania 15:35 26 Oct 2006

I would think that Windows OS is damaged. You don't mention which version so I'll guess. Try SFC /scannow. Otherwise, you may need to either reinstall over the top (if you have a full install CD) or run a total system restore, having first backed up all your files.

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