After getting my friends laptop back up and running with the help of the forum I was about to give it back to him today.
I was doing some final checks and I noticed that the recycle bin icon was saying there was something in there, but when I tried to empty it a message came up saying 'cannot remove folder 2009 cannot find specified file', but when you open up the recycle bin there's nothing in there.
The 'stuck' file size is 7,339kb.
I've tried emptying the recycle bin as normal, tried doing it through disc clean up and tried through crap cleaner too but it's just 'stuck' in there.
Also, "Damaged Recycled Folder The Recycled folder itself can become damaged. Files are moved to the folder and the Recycle Bin on the desktop appears full, but you cannot view the contents and the Empty The Recycle Bin command is unavailable. Deleting this folder and restarting Windows will re-create this folder and restore functionality: Restart to a command prompt. Type attrib -s -h recycled. Type del recycled. Restart the computers.