File history doesn't recognise this drive

  tristar16 08:43 09 Jan 2014
Locked

I recently bought a computer running Win8. Prior to upgrading to W8.1 I wanted to back up my files. I bought an external hard drive, a Seagate 500GB expansion unit. When I tried to back up my files using MS file history, I got a message 'File history doesn't recognise this drive'. Looking at Google I see I'm not the only one with this problem, which seems to be a fault in the File History program. Does anyone know of a quick fix for this problem, please? Would appreciate any help. BTW, the drive works fine in the 'drag and drop' mode, so I assume the drive itself is OK. Regards, tristar16

  trood 18:12 16 Mar 2014

  Fruit Bat /\0/\ 18:49 16 Mar 2014

Run

services.msc

scroll down to File History and check that it is started, if not then set to manual and click on start.

then retry your backup files.

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