file attachments lost!!

  lindyphil14 19:06 08 Feb 2003
Locked

i have send a file thro IE5 and added a excel attachment, my email was recieved but not the attachment....why... please help

thank u
linda

  spikeychris 19:14 08 Feb 2003

Does the recipient have Excel installed on there machine?

Chris

  Djohn 19:14 08 Feb 2003

lindyphil14, is it possible that the attachment is too big and needs zipping, just a guess. J.

  MAJ 21:38 08 Feb 2003

Also make sure that the person you sent it to, hasn't got their OE set to remove access to attachments, in Tools > Options > Security tab, untick the box which says "do not allow attachments to be saved or opened that could potentially be a virus", if he/she is using OE6. This is enabled by default.

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