it's possible that something starting up in msconfig is calling for the Fax, maybe MS Office or whichever Office program/Suite you have installed, maybe your internal modem software/driver even. What do you have listed in msconfig > startup tab?
You would have to have a dial-up fax modem to even warrant having a fax utility installed.
Does a Setting Up Faxing line appear in the Printer Tasks section of the Printers and Faxes panel?
XP, like previous Windows versions, has an excellent fax utility, in this case in the form of the Fax Console; however, it isn't installed by Default, but from Add/Remove Windows Components via Control Panel.
You could also check in Services (key in:
in Run and OK)
that a Fax service is/may be enabled. If so Disable it.
Do you have an HP printer? It seems that they can sometimes cause this problem and that the HP disk should be inserted if the message comes up.
Many thanks for all the helpful advice. I have loaded the HP disk and that seems to have solved the problem. It is nice to know that there are so many knowledgeable computer users out there willing to provide advice to the less knowlegeable !
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