After a weeks holiday I connected to gather my emails only to findI got an error message with a code 0x800CCC0D, which I have subsequently found out it is to do with Norton Antivirus. Ifollowedthe instructions to disable NAV for incoming and outgoing emails but still I get the error message an am unable to open Outlook express. I have rung technical helplines but they are unable to help me to resolve this issue. Please can someone help. I'm getting desperate. I run XP, using Breathe ISP, which is in transition state from Affinity. Jane
I open the email page, but when I press send/receive I get the message: The host 'pophost1.cornwall-county.com could not be found. Please verify that you have entered the server name correctly. Account 'my name', Server: pophost1.cornwall-county.com. Protocol:POP3, Port 110, Secure (SSL): No, socket error 11004, Error number 0x800CCC0D.
Cornwall-county was part of Affinity who decided to discontinue the "branches" and go with Breathe. All the settings have been checked and re-checked and everything is OK, but I still have this problem. Tonight I even tried to open my emails on my laptop - I disabled NAV for the emails, but I even got the same message on the laptop. I have no trouble surfing.
Hi, Just a little maybe, Because you haven't opened your mail for a set time, your ISP may have suspended your account. Have a look at their web site and ring the number for customer services. at least if they haven't suspended your account they should be able to 'auto re-instal' your details. Cheers, Bill
I have found out today but whether I believ it or not, is that Cornwall county have changed their domain name but haven't told their subscribers! I can't get in touch with their help lines they are either permanently engaged, or if they do ring, they are answered and then ever minute or so a voice tells me that the "agents" are busy, please hold on as my call is important to them!. After 1bout 10 - 15 minutes of this I then get another message saying that as all agents are currently still busy please try again later and then the 'phone is cut off. The other option is that the 'phone will ring for about 2 minutes and then will be cut off. So I'm going to change my ISP, is there any way of diverting my emails from my old ISP to the new one, until I've been able to tell everyone, and is there a way of retrieving the emails already posted from the old ISP to the new one?
Yes and I have been told that part of the problem is the virus checker on ingoing and outgoing emails. I have disabled this but it makes no difference. I tried retrieving my emails using my laptop and I disabled NAV before I went on line, but I got the same message.