Failure problem with Windows Update

  Hercules02 21:30 30 Nov 2014
Locked

Hello I recently had to re-install Microsoft Office 2010 with the help of the on line site that I bought it from. For some time, Windows Update has been trying to update it with Service Pack 2 and this fails reporting Error 80070641. The update is KB2687455 (32 Bit). The problem is that it keeps trying to do this update and I don't appear to be getting any other updates and Im worried that this anomaly might be getting in the way. Ive tried running the update manually by downloading, and Ive run the MS Fix it to repair Windows Update and neither of these helped. 1. Is there any way I can get this update to work properly ? 2. Is there any way to block it whilst allowing other update through?

My system is Windows Vista Home Premium

I would be most grateful for any help.

  Fruit Bat /\0/\ 10:58 01 Dec 2014
  Hercules02 13:18 02 Dec 2014

Hello Fruit Bat Thanks for your response. Having looked at your link, I have tried the suggestions in there, and they didn't help. This then leads you to post your findings in the Microsoft Community Forum, which Ive also done. Although its had a lot of views, I haven't had any replies.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone