external hard drive lights up but willnot work

  Linda Weir 09:08 08 Apr 2014

can i take my external harddrive anywhere to be mended . i relied on its automatic recording of my stuff. its very important as my pc is getting very old . who would b e able to copy it or whatever? linda

  The Kestrel 14:34 08 Apr 2014

I would suggest you avoid PC World and look for a local computer shop or repairer. Even if your HD is not repairable, it may be possible for the repairer to copy the files onto a new hard drive for you.

  Fruit Bat /\0/\ 17:22 08 Apr 2014

What exactly is happening when you plug it in?

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