External Hard Drive Freezes Windows Explorer

  Scott_lougheed 01:59 24 Jan 2010
Locked

Hi there,

I recently got a new Dell Latitude E6500 computer and whenever I plug in my 1Tb External Hard Drive, Window Explorer freezes until I turn off the hard drive.

I have tried this hard drive in other computers and it works fine.

I have also tried other external hard drives in my computer and they work fine.

Any idea what might be the problem?

Thanks very much!

  Scott_lougheed 12:28 25 Jan 2010

Bump? Please help, I can clarify any details if it helps.

  Fingees 18:50 25 Jan 2010

I would suggest you call dell tech support.

I believe the number is

1-800-624-9896

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