External Hard Drive Freezes Windows Explorer???

  trenty12 18:02 01 Oct 2008

Hi, really hoping you guys can help me out here!

Im on Vista and have got an external hard drive which i use for when i backup. However, when I plug it in with the USB and turn the drive on, Windows Explorer just freezes and I cannot access it, until I unplug the device and restart explorer.

I have plugged it into another PC which runs on XP and works perfectly. So I then took everything off it and put it on that PC and re-formatted the drive, however it still freezes on my Vista PC???

Also, i have ran it in safe mode and seems to run ok then??

As far as im aware external hard drives dont need drivers? So i really dont know what I can do?

Does anyone have any suggestions please?

Thanks a lot

  rawprawn 18:47 01 Oct 2008

Reinstall the drivers.

  trenty12 18:57 01 Oct 2008

hard drives dont use drivers....

  rawprawn 20:49 01 Oct 2008

The USB's do.

  lynken 22:37 01 Oct 2008

External drives via usb do not need drivers as they are recognised as mass storage system, do you use any other usb devices on your vista? Plug your usb drive into vista and then go to control panel/system then select device manager and see if your drive has a yellow question mark with it. it may be the case that you need to update the drivers for your motherboard as most drivers are supplied with XP in mind and not vista. hope this helps

  woodchip 22:48 01 Oct 2008

First open Explorer, then plug it in or switch it on. You may be trying to do too may things at once if its only a single chip CPU

  lynken 23:05 01 Oct 2008

Woodchip, you are so wrong

  woodchip 09:19 02 Oct 2008


  woodchip 09:21 02 Oct 2008

Check BIOS to make sure USB Legacy is enabled. If it is try with it Disabled. Do not forget to save setting before you exit BIOS

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