External Hard Drive failure

  croaly 10:56 28 Dec 2009

My external hard drive recently stopped working and only makes a clicking noise. My local PC repair shop has said they cannot fix the problem and have said I should try a specialist data recovery service. Can anyone who has had a similar experience recommend a service and give me an idea about how much this would cost

  johndrew 11:03 28 Dec 2009

Data recovery is not cheap and most are aimed at commercial work. There is a tool that will test the drive (free) if possible click here but you need to look at the sites, choose, fill in the form and decide if you want to go ahead click here|countryGB&btnG=Google+Search.

  johndrew 11:04 28 Dec 2009

Sorry last link is bad click here

  ashleycardwell94 17:26 28 Dec 2009

I had a USB powered Hard drive that did this. i purchased a usb cable with 2 USB ports on one end and a standard harddrive USB B type connector. this worked because the hard drive got more power. make sure your power supply is correctly working. If your brave, open the external hard drive up by removing the screws and install the hard drive using the connectors in the pc and try and access the hard drive this way.

  bremner 17:33 28 Dec 2009

If the drive is clicking this is a strong indication that the heads are damaged and rubbing on the platter(s).

The more you run the drive the more damage will be caused to the platters and the less data will be recoverable by a data recovery company.

If the data is precious then bite the bullet and contact a data recovery company.

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