external hard drive

  carnoustiejim 15:59 13 Apr 2009

hi i cannot uninstall my external hard drive. message says the device "generic volume" cannot be stopped right now. try stopping later, which ive done several times to no avail can you help
0/s win xp home thanks kirriejim

  MAJ 16:12 13 Apr 2009

Turn off the drive, shutdown the computer, unplug the drive, reboot.

  carnoustiejim 18:47 13 Apr 2009

thanks maj everything okay

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