external hard disk problem

  gbrittsf 06:02 05 Jul 2009

I recently backed up my pc to my external hard drive & soon after the pc is broken. I am using an older pc & when i tried to extract folders from my backup on the external hard drive it asks "what folder do you wish to open this with?. I cannot gain access to my files, music, photos, etc. Can i gain access to them or our they lost. Can anyone tell me how to get to my data on the hard drive.

many thanks.

  johndrew 10:30 05 Jul 2009

Which OS (XP/Vista) was your `broken` PC and which OS is on your current PC?

  johndrew 13:18 05 Jul 2009

Please do not e-mail unless you are invited to do so. It is bad manners and intrusive.

As both PCs are using XP (broken being Pro and current being Home), it could be a case that you need to set up `File Sharing`. Have a look at this click here

You should also ensure both PCs are to a similar standard in updates (SP2/3) in case the security aspects affect your ability to view the files.

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