Explorer crashes on right click

  ventanas 14:21 04 Oct 2009

Just uninstalled McAfee with Revo and installed NIS2010, now every time I right click an file or folder explorer crashes and has to restart.
Right clicking within programs is OK.
Must be something to do with the context menu, but have checked through ShellExView and cannot see anything obvious.
Please has anyone any ideas.

  mfletch 14:26 04 Oct 2009

See if this will tell you what is crashing the system

WhoCrashed click here

  ventanas 14:53 04 Oct 2009

Thanks but I don't think it's a driver issue. In view of what I'd been doing I feel it has to be something to do with the context menu.

  VoG II 14:55 04 Oct 2009

This may help click here

  ventanas 21:28 04 Oct 2009

Sorry for the delay VoG, nice to hear from you.
Tried all the options and no good. I have also discovered that if I highlight a file/folder and press the delete key, that also crashes explorer. So it probably goes a bit deeper than context menus.
The installation is three years old, so seriously considering wiping it.
Thanks for the advice.

  ventanas 11:28 05 Oct 2009

Sorted - clash between Norton and Powerdesk.

Go to HKCR\*\shellex\ContextMenueHandlers and rename Powerdesk to zPowerdesk. This puts it at the bottom of the list. now ok.

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