Esystem 3086 laptop unable to start.

  sarahpara32 18:40 01 Jan 2009

Hi There,

My daughter has the above laptop and she cannot get it to load up.
She gets the message: A disk read error occured, press Ctrl+Alt+Del to re-start.

If you do this then it just goes back to the message.

Can any one give me some advice as how to restore the computer, thank you.

  Fruit Bat /\0/\ 18:57 01 Jan 2009

Its struggling to read the HArd drive.

If its new then take it back.

If out of guarantee first try removing and refitting the hard drive, a remake of the connections may solve the problem.

  Terminus90 23:34 01 Jan 2009

Firstly, from the BIOS (press delete at startup)scan the hard drive settings.Also if the laptop has a floppy drive check there is no disk in it.

  birdface 07:14 02 Jan 2009

Or maybe try starting in safe mode.See if that works.

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