Error - Sonic Update Manger appears to have gone

  funkey_monkey 23:55 15 May 2007


I was 'tidying up' my programs listings the oter night and used the add/remove programs function to delete some unnecessary software applications from my system.

Now I always get a message box upon login stating that 'The feature you are trying to use is on a CD-ROm or other removable disk that is not available. Insert the 'Sonic Update Manager' disk and click Ok'

How do I get around this error message - it won't go away and I've noticed that my PC is producing no sound at the minute.

Thanks in advance for any advice forthcoming,


  funkey_monkey 20:30 17 May 2007

Anyone know what to do here??? :-/

  funkey_monkey 22:31 17 May 2007

Where are all the exxperts tonight???


  skidzy 22:38 17 May 2007

Is this on a Dell machine ?

Have you uninstalled Sonic ?

OS ?

You could try this:

If XP Start/Run and type SERVICES.MSC and look for the update manager and disable this by right clicking and disable.

  funkey_monkey 23:12 17 May 2007

hi skidzy,

I haven't uninstalled sonic but recently, I deleted some unused programs which must now have had an impact on Sonic.

I tried your suggestion, but nothing stuck out as being the Sonic Update Manager in the list of local services.

Anything else I can do? Or must I got down the road of a Sysmte restore - (which i would rather not).

  skidzy 23:14 17 May 2007

Sounds like you may have uninstalled something to do with Sonic,maybe a reinstallation of Sonic will cure this.

Is this a Dell Machine by any chance ?

  skidzy 23:15 17 May 2007

What exact feature are you trying to use when this message appears ?

  funkey_monkey 23:54 17 May 2007

Nothing, it appears on start up. i couldn't see anything in the start up folder...

  funkey_monkey 21:16 20 May 2007

Yes Skidzy it is a dell machine - Dimension 5150.

I would like to get this fixed ASAP - does anyone know how to sort this or as a last resort, how to do a System Restore?


  skidzy 21:58 20 May 2007

Most Dells have a recovery/restore partition that is hidden.

Try tapping F11 on startup,you may have to wait for the bios screen to go.

Now look for one of 3 options normally,something like repair or recovery....(not restore to factory settings)

This may repair your damage to the preinstalled software (Sonic).

  funkey_monkey 22:49 20 May 2007

Thanks for the help Skidzy, i've managed to do a recovery to a previous date, but somehow a few attempts failed - not sure why, but another date did work.

So problem solved :)

Thanks for your help.


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