error report

  superbowl 23:20 08 Sep 2007
Locked

i have virgin media has my home page,when i sign in ok,but if i choose mail,as soon as page opens i get message saying internet explorer has encountered aproblem and shuts my home page down why is this and how can i stop it?

  Terry Brown 23:28 08 Sep 2007

It sounds as if you have a virus problem, and the virgin system has stopped your program running.
Run a virus checker ,(AVG is good and free), also adaware (from lavasoft) and spybot to eliminate any problems.
If this does not cure it, and you have an XP CD, put the CD in the drive and from RUN type in CHKDSK /F, this will check your system for any problems and if necessary recover the software from the CD.
Terry

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