Error - Printer Installation

  Angry Kid 21:57 05 Jan 2008


I am trying to install my printer following a reinstall of XP Home edition.

However, when I try to load the drivers from the disc I get the following error message.

"The process cannot access the file because it is being used by another process"

Is anyone able to help?


Angry ;)

  T0SH 22:01 05 Jan 2008

Have you tried turning off your anti virus and any other realtime spyware protection programs before you try to install the drivers

If all else fails try it in safe mode

Cheers HC

  Angry Kid 22:28 05 Jan 2008

I do not recall having to do this when I first installed the printer.

However, I have tried as suggested, and it makes no difference.

Angry ;-)

  Angry Kid 13:49 09 Jan 2008

After clearing out dead files on my disc,I have now managed to install the driver, and get the printer to work.

However, the 'Found New Hardware' wizard keeps on popping up when starting up.

If I run this it says there is a problem with the install and my hardware may not run. This is not the case.

Is there some way that I can resolve/disable this particular pop up window relating to the printer?


Angry ;-)

  Technotiger 13:57 09 Jan 2008

Run Ccleaner click here this should clear up any left-over bits in the Registry .........

  Angry Kid 14:02 09 Jan 2008

Hi, I run this once a week and also have WinASO.

Any other ideas.


Angry ;-)

  T0SH 14:15 09 Jan 2008

Info here on the found new hardware running at startup

click here;en-us;298370

Cheers HC

  T0SH 14:18 09 Jan 2008

Dont know why that link wont transfer but if you use it then enter 298370 in the search box it should get you to the page

Cheers HC

  Angry Kid 12:19 13 Jan 2008

Thanks for your post.

This has done the trick.

Angry ;-)

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?