error number- 2147143677

  micxcel 23:57 09 Mar 2003

Hi I am a complete novice, can anybody help out
there. Every time I try to open Microsoft help and support I get the following message:
The initialization of the help centre failed
Please report the following error number to
Microsoft Support - 2147143677.
I would be very much obliged with any help.
Thank you. Migue2

  Simon_P 23:59 09 Mar 2003
  Simon_P 00:07 10 Mar 2003

this link will take you straight to the page.

click here;[ln];oasoem

fill out request and submit.

they are very efficiant

good luck

  beeuuem 00:26 10 Mar 2003

You could try reinstalling Help and Support

To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf.  Right click and choose install. Have your CD handy.
Note: The folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders and uncheck Hide extensions for known file types.

  beeuuem 00:34 10 Mar 2003

This will take you to the link posted above to report the error:-

click here

You could also try running the System File Checker.  To do so, go to Start/Run/CMD and type in:  SFC /Scannow.  This option forces Windows to scan all protected system files immediately.

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