Hi I am a complete novice, can anybody help out there. Every time I try to open Microsoft help and support I get the following message: The initialization of the help centre failed Please report the following error number to Microsoft Support - 2147143677. I would be very much obliged with any help. Thank you. Migue2
To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf. Right click and choose install. Have your CD handy. Note: The folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders and uncheck Hide extensions for known file types.