Error messages as XP recovers....help please.

  bof:) 19:01 10 Sep 2008
Locked

Hi All,

been trying to help a neighbour who has the following messages come up on her PC.

First indication of any problems came whilst she was playing a Mahjong game. It read:

CRITICAL ERROR

DRIVER_IRQL_NOT_LESS_OR_EQUAL

After rebooting the PC she got:

Error Report:

WINDOWS HAS EXPERIENCED AN ERROR AND SHUT DOWN TO SAVE YOUR pc.

c:\Document~SYSTEM~\lOCALS~1\temp\WER02E2.DIR00\MINI091008.01.DMP

c:\Document~Sytem~\Locals~1\temp\WER02e2.dir00\sysdata.xml


Many thanks

Mike

  Fruit Bat /\0/\ 19:06 10 Sep 2008

IRQL_NOT_LESS_OR_EQUAL
click here

  bof:) 11:44 11 Sep 2008

Hi Fruit Bat /\0/\, thankyou for your link. I'll work my way through it but having had a quick look it seems its more likely to be no's 3. 4. or 5.

The PC in question is not internet connected and used only for writing letters for work and printing them off and plying card games you get with XPHome.

Nothing from work/friends has ever been installed on to it since it was purchased.

It did have AVG Free anti virus checker on it which now keeps throwing up AVG needs to update AV list at every start up.

So I guess its looking towards hardware and drivers.

Many thanks again,

Mike

  baldydave 13:11 11 Sep 2008

Try a memory test,i have had this error when ram goes faulty,memtest86 is here
click here
look for the free download on the left

  bof:) 13:37 15 Sep 2008

Hi baldydave, thank you for the link. I'll download it and wait for neighbour to come back of holiday.

many thanks.

Mike

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