Error Message on start-up

  nickr 08:35 05 Nov 2006


I get the following dialog box message everytime I start up my computer:

Smartbridge Alterts: MotiveSB.exe - Entry Point Not Found.
"The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL"

I recently upgraded to IE7 and my OS is XP Home.

Any ideas what this means ?
Many thanks.

  SLAYER 08:49 05 Nov 2006

Have a look here.

click here

and here

click here

  nickr 09:14 05 Nov 2006

Thanks for your help SLAYER - it worked !

It was to do with 'Broadband Medic' diagnosis software I have installed provided by NTL.

By the way, do you think WinTasks 5 or Registry Booster are worth getting?
I've definitely noticed IE freezing up and error messges like "IE is trying to close the window" etc more often lately - just an accumulation of junk programs on my pc presumably?
What do you reckon?


  birdface 09:29 05 Nov 2006

Hi, Ntl are working on the problem just now, Its a conflict between NTL + IE7.Unfortunatly your broadband medic probably wont work now, And you may have to download it again when problem fixed,

  SLAYER 14:36 05 Nov 2006

glad to help nickr

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