I've just replaced an old Lexmark Printer with a Canon MP540. It all works OK but every time I send a document to print an error message pops up that reads:
“An exception occurred while trying to run “C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\cnmsm9E.dll, StatusMonitorEntryPoint USB001; Canon MP540 series Printer;C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CNMCP9E.DLL;3”
After twice uninstalling and reloading the software, with no success I'm no further forward.
Can anyone please tell me how I can correct this fault?
Thanks for response. Yes, strangely, the printer seems to work properly. I'm getting good quality photos and the colour documents are fine too.
But every time I send something to print the error message pops up - I ignore it and the machine carries on regardless. It's just annoying and there's clearly something not right somewhere. Any ideas??
i'm ruuning xp and i was getting run a dll as an app error after upgrading from internet explorer 6 to ie7 or ie8 .mine was an error for a logitech mouse though.only solution i found after trying countless things was to reinstall xp and keep ie6.