Error message from MS Internet Explorer!!!

  Sabi 16:49 14 Sep 2007

Hi everyone;

Could you please help me to understand why I am getting the following "error message" from Internet Explorer when I want to install/run online scan!!

Microsoft Internet Explorer
An error occurred while trying to transfer data from Internet. Do you want TrendMicro HouseCell to try resending the required files....OK....Cancel>>>>>>

It doesn't matter what button I click on (OK, Cancel) the same message keeps coming on over and over again!
I have allowed cookies and 3rd party for TrendMicro HouseCell in ZA (my AV)but it didn't make a difference.

I use Windows XP (home edition),ZAISS (AV), Ad-Aware, Windows Defender. The Internet Explorer I use is V6

Many thanks

Sabi :-(

  mfletch 16:51 14 Sep 2007

Hi, Try deleting all cookies and all temp Internet files then try again,


  SANTOS7 17:13 14 Sep 2007

In effect you have TWO A/Vs running so there is software conflict, i think you will need to turn off your ZAiss and then run your online scan........

  Sabi 17:32 14 Sep 2007

Thanks for your prompt replies :-D

I always delete "all Cookies, Tem Internet Files and Recycle Bin" after using the Internet so there was nothing there.

I have used different online scan before without turning off ZA. This is a first time I am having problem regarding that. Also whether I use AOL (my service provider) or Internet Explorer; I keep getting the same message over and over again!
I am just worried if I turn off ZA, I won't have protection against viruses etc online!


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