Error message: HPPhotosmartEssential.msi cannot be found

  Florio 16:46 17 Dec 2011
Locked

I have Windows 7 Home Premium and an HP F2200 Deskjet 'all-in-one' printer. For the past few days, every time I start up my laptop I get an error message from HP telling me that I have to install some software, but when I click on OK, I'm told that the file HPPhotosmartEssential.msi cannot be found. I see on the internet that many other HP owners get the same message. One site (HP Printer software update solutionoffers a solution, but when I try to download the programme suggested, I cannot find it listed, only HP Photo Creations, which is not the same thing. Has anyone else had the same problem? Can someone out there help me? Thanks

  BRYNIT 17:03 17 Dec 2011

Have you tried uninstalling and then reinstalling HP Photosmart Essentials?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

Comment faire une capture d’écran sur un Mac ?