Error message

  DAKAR 13:29 16 Oct 2010
Locked

Hi All
Hopefully just a quick bit of advice required I keep getting this error message Error 1706 Document viewer and I cannot get rid of it,and also HP Tunes cannot be configured are they related and how do I sort this out?
All help greatly appreciated as usual
Regards
Dakar

  northumbria61 13:50 16 Oct 2010

This error is in relation to your printer. You have a hp printer right? Get the file you need off of your printers installation disk.

  Fruit Bat /\0/\ 13:51 16 Oct 2010

Do you have a HP printer?

If so uninstall and reinstall the printer software.

  DAKAR 14:06 16 Oct 2010

hi guys
I am going to uninstall my hp printer software and reinstall and get back to you.
Thanks
Dakar

  DAKAR 15:04 16 Oct 2010

northumbria61 and Fruit Bat/\o/\
I have uninstalled my printer software and reinstalled it from the disk and I am still getting
a message box which reads The feature you are trying to use is on a CD ROM or other removable disk that is not available.Insert the document viewer disk and click ok.
This is the message I had before uninstalling and reinstalling the printer
Any other thoughts.
Regards
Dakar

  northumbria61 17:26 16 Oct 2010

DAKAR - further information here click here if you read through the first 2 or 3 it appears that when inserting your CD it does give you an option to repair. Try this first.

  DAKAR 19:26 16 Oct 2010

hi northumbria61
Thankyou for the link I have done what was suggested on there and think I have got printer problem sorted but I am still getting a message saying Cannot find script file c:\hp\hptunes\remutil.js
Any ideas whether the two were related
Thanks ever so much for your help
regards
Dakar

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