error copying file or folder comes up when i copy

  andy63walsh 13:10 04 Feb 2008

'error copying file or folder' comes up when i copy my films from my pc to my external hard drive, i get the message....cannot title.... the request could not be performed because of a I/O device error.
Any ideas ?

  Technotiger 13:16 04 Feb 2008

Have a look in Devices to see if any yellow exclamation marks are present. (I/O = Input/Output.)

  recap 13:19 04 Feb 2008

Check the event viewer for any errors. Start/Control Panel/Administrative Tools/Event Viewer/System or Applications.

  silverous 13:34 04 Feb 2008

Is this a new thing? New drive? New operating system? Can you copy any files or is it just some?

I've had his kind of message on an external card reader/writer that worked fine under XP, when I moved to Vista.

  andy63walsh 13:36 04 Feb 2008

its on xp, as is my laptop. it has only just started to happen, i will check the other clues on here in a while and report back, thanks

  andy63walsh 18:31 04 Feb 2008

Just tried again, it copies music or word docs, but not the videos i downloaded, any ideas ?

  Technotiger 18:40 04 Feb 2008

Download/Install the latest click here

  andy63walsh 20:02 04 Feb 2008

the vids play ok, its just the copying to the 250gb ext hard drive

  Technotiger 20:08 04 Feb 2008

Have you made any changes that might affect the operation? If not, perhaps a System Restore, back to a date when the operation did work.

  VoG II 20:10 04 Feb 2008

Is the external drive formatted as NTFS or FAT32?

  andy63walsh 03:40 05 Feb 2008

hi, as far as i'm aware i have not changed any thing, but i will try a restore. is fat32 a better way to hace ext drives formatted ? Only problem if you change it you loose tha data, i guess i have to save it all on another drive 1st ?

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