“An exception OE ( 8E?) has occurred at 0028:00000009 in VxD----- This was called from 0028:C00301F9 in VxD NTKERD(01) + 0000E5FD”
“After some minutes I pressed the restart button yet again and the computer settled on a screen with some options on it. The No.3 option as safe mode was highlighted but I ignored it. . There was a No. 1 normal mode at top and I hit figure 1 on keyboard + enter and it then followed through to the desktop and was fine for hours with no signs of problems anywhere.”
This is a recently upgraded PC with Gigabyte motherboard, AMD 2.8mhz processor, Radeon AGP x8 graphics card, 256mb DDR333 PC2700 memory, 80gb hard drive running Win 98SE.
Can anyone pinpoint the problem.
I have already spent 2 days running this computer, switching it off, switching it on many many times and no problems have occurred all the time I was there. As soon as I get home I have an email saying it is “not working” again.
At first I thought it might be the graphics card but the one that is installed now is the third attempt. I now feel it is the memory. I won’t see him again until Wednesday 3rd August so if anyone can give me some pointers before then I would appreciate it.
Yes he need to do a format and fresh install of 98 then load CD drivers that he got with the MOBO. He may get away with putting the MOBO CD in computer and loading the drivers. But it would not be my way.
woodchip, yes we did all that 3 weeks ago. It was a completely fresh start.
DieSse, his email said NTKERD(01), if it was NTKERN would that throw some light on the subject?
Looking at the link from SANTOS7 if it was NTKERN that would point to the RAM, which is what I think it now is. That is the only thing that hasn't been changed. I will now get him to buy another 256mb ram chip and on Wednesday I will swap it out. If it proves to be the problem I will post it.