Error 651 - Broadband Connection

  Angry Kid 21:57 24 Nov 2013
Locked

Evening,

Please can someone help me with this annoying problem.

My pc (Win 8.1 64 Bit) has just started dropping its internet connection and coming up with the above error.

Does anyone have a solution to this, as I can stay online for a while then once again my connection drops.

Thanks for your help.

Angry ;-))

  Fruit Bat /\0/\ 22:04 24 Nov 2013

Usually a modem problem in the router, try hard resetting the router.

  Angry Kid 22:20 24 Nov 2013

Fruit Bat /\0/\

Thanks for your reply.

I have a wireless connection to my laptop, iPhone, Blackberry and a wired connection to the Skybox which works fine.

Therefore, do you think my router has a problem which handles wired connections?

I have unplugged the router and pressed the rest button to no avail.

Angry ;-))

  Fruit Bat /\0/\ 22:49 24 Nov 2013

make of modem?

maybe disable IPv6? see here

  Angry Kid 21:01 25 Nov 2013

Evening Fruit Bat /\0/\

The model of my router is a Sky Broadband Sagemcom.

I have not had the opportunity as yet to follow through your suggestion re IPv6.

Thanks for your continued help.

Angry ;-))

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