ERROR 1772. THERE IS A PROBLEM WITH ...

  edelinski-199425 13:00 20 Jul 2006
Locked

Hi. I trying to help my friend, he try to install jawa on his computer ( windowsxp, P4 ) but when instalation come at end he recive this message:

ERROR 1772. THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM RUN AS PART OF THE SETUP DID NOT FINISH AS EXPECTED. cONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

The program is listed in Add remove programs, I try to find something on the net but nothig what could help, so please if somebody could help me about this.
I put that jawa on cd and install on my computer with no problem.Thanx for all help.

  ArrGee 13:11 20 Jul 2006

I was having a similar error, except my machine would re-boot in the middle of the install. This is what my log looked like:

Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action patchjre, location: C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_05-b04\patchjre.exe, command: -s "C:\Program Files\Java\j2re1.4.2_05\"

It turned out to be an issue with the video driver and dual displays. I was installing on a Dell Latitude 600 using 2 monitors. After installing the latest driver my problem went away. It has something to do with Jdk 1.3.4 is now using Direct X.

Hope this helps someone out there.......................

  edelinski-199425 21:53 20 Jul 2006

I will see with my friend but it could be a driver, he have internet over mobile and it costing him a lot to download so he don't updating windows, probably like you say everithyng is to old on his computer, thanx a lot for help.

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