Hi, my friend has a fortnight old new Acer laptop and suddenly he cannot get on the internet/Bring his homepage up using Google Chrome OR IE.
On Google Chrome he gets this message:Error 101 (net::ERRCONNECTIONRESET): Unknown
He had Avast AND McAfee antivirus both running at the same time...i have run Malwarebytes and Spybot and Spy bot found a few entries but still the problem persists.
Note: Programs can update via wireless no problem but just no luck when it comes to bringing up a page.
Hi, ok i did both but still no luck....although i must say that i dont know how to run it as administrator as i just went to 'run' and opened from there, i didn't see an option to run as administrator?
I made the mistake of doing the command prompts first....and the problem still persisted. BUT...when i uninstalled McAfee to leave Avast still running both IE and Chrome worked perfectly!
Thank you so much Ams4127!!
Ps- Just one more thing- My friend insists that both McAfee and Avast were preinstalled on the laptop when he got it...does this seem a bit odd?
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