Epson Scanner Prob

  Legslip 21:30 14 Nov 2007
Locked

I have an Epson Perfection 1240U and it uses Epson SmartPanel. I recently tried to use it and when asked to scan through Smartpanel I got a Runtime Error Message. I upgraded to the latest SmartPanel v3.5 and now get an Epson Twain 5 window with the message Scanner not ready. Check that the scanner is turned on (it is!). Driving me nuts! Any ideas? Oh, Win 2000 Pro

  woodchip 21:48 14 Nov 2007

Download the Latest Drivers for the Scanner. twain as got corrupted

  Legslip 22:19 14 Nov 2007

...uninstalled it in System Devices, rebooted and Plug 'n Play reinstalled it but still don't work.
Could it have re-installed an already corrupt driver?

  woodchip 22:52 14 Nov 2007

You need to first Remove it from Add Remove then Go to Windows Explorer and Delete the Epson Scanner Folder. I also go into Regedit and delete references but if you have a Epson Printer it's better left alone.then load new Scanner Driver followed by the Smart Panel Software

  woodchip 22:52 14 Nov 2007

You have to reboot after loading drivers

  Legslip 08:25 15 Nov 2007

....I'll have a go over the weekend. Your help is greatly appreciated!

  Andsome 08:50 15 Nov 2007

DON'T have the printer switched on when installing the software. WAIT until instructed to switch it on.

  woodchip 11:29 15 Nov 2007

He did say a scanner!

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