Epson RX640 installation

  AndrewBebbington 16:53 06 Nov 2007
Locked

I cannot get my PC to recognise my new Epson RX640. When I turn the printer on, the "found new hardware" window pops up, followed by another window telling me that a problem has occured & the device may not work. Installing the driver software then fails.

I have checked the connection (several times)& also tried a different USB port, which I know works (to eliminate a falty USB port). If I connect the printer to my laptop I can get it to work without any trouble.

ANyone have any suggestions as to what te problem could be? The O/S is WIndows XP professional.

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