Epson RX620 only one cartridge rejected

  Sapins 11:46 09 Sep 2010

I bought some sets of cartridges for this printer and the Magenta cartridge will not work, all the other colours and the Black work OK, if I replace the Magenta cartridge with a cartridge from another supplier it works OK.

I have switched the printer off and on to no avail and removed and re-installed the magenta cartridge still to no avail.

The seller of the cartridges has been most helpful, he has offered to give me a full refund, but cannot resolve the problem. Anyone any idea what the problem might be?

  MAJ 12:10 09 Sep 2010

Faulty Magenta cartridge batch? Just use another supplier, try Choicestationery click here

  gengiscant 12:42 09 Sep 2010

These things happen,ditch the faulty cartridge,stick in another.Sorted in most cases.

  woodchip 13:11 09 Sep 2010

check vent holes in top of cart are clear, the ones that are under the tape you pull off

  Sapins 08:40 11 Sep 2010

"Faulty Magenta cartridge batch" I have asked the supplier to send cartridges from another batch.

I have checked the vent holes, they are clear.

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