epson printer prints colour but not black

  tanya pp 09:51 07 Oct 2004

i have tried 3 epson printers but the problem is the same it prints all colour but no black. i have also changed the lead to it but with no luck. i have put in a new black cartridge in also. please can you help. tp

  carper 09:54 07 Oct 2004

Hi. I'm no expert at this but when I have had a problem with my Epson printer I have uninstalled it and reinstalled it and it has seemed to clear any of my problems

  €dstowe 10:10 07 Oct 2004

As this problem occurs with more than one printer, it indicates a software error.

Follow carper's advice and completely remove the drivers and software (via the Printers and Faxes facility) and re-install using EXACTLY the method given in the Epson instructions. Printers are very fussy about being installed correctly - Epson ones, especially so.

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