epson printer prints colour but not black

  tanya pp 09:51 07 Oct 2004
Locked

i have tried 3 epson printers but the problem is the same it prints all colour but no black. i have also changed the lead to it but with no luck. i have put in a new black cartridge in also. please can you help. tp

  carper 09:54 07 Oct 2004

Hi. I'm no expert at this but when I have had a problem with my Epson printer I have uninstalled it and reinstalled it and it has seemed to clear any of my problems

  €dstowe 10:10 07 Oct 2004

As this problem occurs with more than one printer, it indicates a software error.

Follow carper's advice and completely remove the drivers and software (via the Printers and Faxes facility) and re-install using EXACTLY the method given in the Epson instructions. Printers are very fussy about being installed correctly - Epson ones, especially so.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

The Evil Within 2 review-in-progress

InVision Studio takes on Adobe XD and Sketch

Camera tips to take better iPhone photos

Comment transformer un iPhone en borne Wi-Fi ?