epson printer driver problem

  stileguru 21:36 05 Oct 2012
Locked

Just replaced an Epson printer with an HP one. Tried to uninstall Epson software using control panel route but got the message "Printer Driver Cannot be Deleted". Tried stopping spooler but when uninstalling the printer the message changes to "No devices could be found". The printer can be deleted from the printers list, but re-appears later on. Can anyone help out here? Windows 7 home premium x64, Dell XPS17.

  rdave13 21:56 05 Oct 2012

Looks to me that you didn't uninstall the Epsom printer correctly before installing the HP. You should only uninstall a printer whilst still connected to your PC. Otherwise it won't find a hardware to uninstall.

  stileguru 21:36 08 Oct 2012

I installed the hp before trying to uninstall the Epson Creativity suite software, although the epson printer wasn't connected. Pity I haven't got the epson printer now so can't reconnect it. Any further suggestions?

  Devil Fish 00:50 09 Oct 2012

if just software try revo download free version for drivers go to device manager

revo http://www.revouninstaller.com/revouninstallerfree_download.html

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017