Until recently both these items worked OK. Now when using Copy the scanner tries to start until a message "Scanner failed to send image during scan" then everything stops. Using Scan to File I get the message "Another program may be attempting to access the scanner" - which is not correct. The Creative Webcam Go was OK, and still works on battery, but red light does not show when connected to USB and the camera does not work. The common factor is that they were both on the same USB hub. Is is possible that a voltage surge may have damaged both? Dave
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