epson dx 4400 problem

  par 3 22:14 15 Sep 2008
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I bought an epson dx 4400 on 09/08/08, have used it about four times. The magenta has ran out and I fitted a new one and the status monitor says it is empty!!!!! Is this an epson problem or is there a fix.

  par 3 22:26 15 Sep 2008

I forgot to say, I have tried cleaning the heads but keeps saying a new cartridge is reqd.

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