I wonder if anyone can give any advice re the above. My friend asked me to have a look at the printer today, it's just been re-installed after having a new HD and an upgrade to XP, it has worked correctly since but only once. She doesn't use it very often but on trying it found the picture to be stipey so we tried cleaning the heads a few times, still no joy, there are also 2 blocks of letters and numbers appearing in the printout of the nozzle check and I have no idea what they are. I've tried updating the driver and using Epson Ssc utility and it's still the same, can anyone offer any advice please
Have you tried aligning the print heads? Does a test print suggest blocked nozzles or print head misalignment?
From personal experience it would appear that if an Epson printer is not used regularly the nozzles will clog and no amount of cleaning seems to help, I would suggest a full colour and black print is done at least once a week to ensure the printer continues to work correctly.
I've tried an uninstall, reinstall with old drivers and new I've also tried the deep cleaning on SSC and can eventaully get some colour through but don't know where the letters and numbers are coming from it also occasionally feeds the paper through one sheet after another and you can't stop it, I've also realigned the heads, so now I'm banging my head against a brick wall
When you Uninstall you need to do a search after your uninstall for EPSON, if thats the only epson hardware that she uses and delete what it finds. I also do the same in Regedit. Then reload the software and plug the printer in when it starts looking for it
Epson well known for clogging especially if you leave the printer off for a while, I leave mine on and it works well, had the same problem as you many times until I left the printer on. Leave the printer on for 24 hours and do head cleaning until print out improves, once the print is good leave the printer 'always on'
Regarding Baskerville's suggestion, I have heard this mentioned before as a solution to certain problems, especially to the high cost 'purging' on start-up with an Epson. I purchased an Epson C86 printer about twelve months ago, and recently this as been a problem giver, in respect of faulty printing and cartridge problems.The SSC Facility download program as helped in some respects to clear some problems, but not all.